Our Policy was last updated: May 2024

Welcome to Grapevine Software Inc. ("Grapevine," "we," "us," or "our"). We prioritize the protection of your privacy and are committed to maintaining the security and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access or use our website (Grapevinesoftware.io) or software services (referred to as the "Service"). By accessing or using our website or service, you agree to the practices described in this Privacy Policy.

1. Information Collection
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‍We may collect various types of information to provide and improve our website and services, including:

Personal Information: This may include your name, email address, and any other information voluntarily provided by you.

Usage Data: Information about your interactions with our website or service, such as log data, device information, and usage patterns.

Cookies: We may use cookies and similar tracking technologies to enhance your experience. You can adjust your browser settings to reject cookies.

2. How We Use Your Information
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‍We utilize collected information for the following purposes:

Providing, maintaining, and improving our website and services.
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Responding to inquiries or requests.
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Analyzing and monitoring usage patterns to enhance user experience and optimize our offerings.
Complying with legal obligations.
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Additional information that we store on our Grapevine platform is listed below which are voluntarily added by user or collected during sign up and usage of the platform: Email, Name, Phone, Location, Country, Job type, Experience, Designation, Hobbies, Company Name, Date of Birth, Images [Profile image /  Cover photos / Hobbies Images], Skills, Department, Posts, Company Announcements, Social media posts, Company holidays, Company HR documents, Company, Trainings, User chat, User comments, User Interactions
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3. Information Sharing
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‍We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your information with trusted service providers who assist us in providing the service or conducting our business, provided they agree to keep this information confidential.
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4. Data Security Measures
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‍Ensuring the security of your personal information is paramount to us. We implement robust security measures, including:
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‍Encryption with WeCrypt: Your sensitive information, including passwords, is encrypted using WeCrypt technology, ensuring data remains unreadable and inaccessible to unauthorized parties.
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‍Token-Based Access Control: Each user is assigned a unique access token, enhancing security by restricting access to authorized users and maintaining data privacy at all times.
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‍VPC (Virtual Private Cloud) Isolation: Our database is hosted within a Virtual Private Cloud (VPC), providing a private and isolated network environment to mitigate the risk of unauthorized external access.
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‍Non-Public Accessibility: Our database is not accessible from the public internet, ensuring that only authorized entities within our network infrastructure can interact with the database, further strengthening our security posture.
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‍Organizational Segregation: We maintain separate databases for each organization utilizing our services, ensuring data isolation and minimizing the risk of unauthorized access or data leakage between organizations.
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In addressing security risks, we rigorously adhere to best practices endorsed by our framework. This includes the implementation of unique tokens for route security through OAuth 2.0 and leveraging Laravel's Eloquent ORM to mitigate SQL injection vulnerabilities, thus safeguarding our database.
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5. Your Choices
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‍You have the right to opt out of receiving promotional communications from us or request access, correction, or deletion of your personal information. For any inquiries or requests, please contact us at info@grapevinesoftware.io.
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6. Children's Privacy
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‍Our website and service are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.
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7. Changes to This Policy
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‍We reserve the right to update this Privacy Policy to reflect changes in our practices and legal requirements. Any updates will be communicated to you through our website or service. We encourage you to review this Privacy Policy periodically.
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8. Contact Information
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‍If you have any questions, concerns, or require further assistance regarding this Privacy Policy, please do not hesitate to contact us at support@grapevinesoftware.io.

9. Additional Information
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‍In addition to the above, we want to provide further clarity on certain aspects of our data handling practices:

‍Data Retention Policy: We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

‍User Rights: You have the right to access, rectify, or delete your personal information. If you wish to exercise these rights or have any questions about your data, please contact us at info@grapevinesoftware.io.

‍Legal Basis for Processing: Our processing of personal data is based on legitimate interests, contractual necessity, and, where applicable, consent obtained from individuals.

‍International Data Transfers: We may transfer your personal data to countries outside of your own for processing and storage, subject to appropriate safeguards as required by applicable data protection laws.

‍Data Subject Requests: If you have any requests regarding your personal data, including requests to exercise your rights under applicable data protection laws, please contact us at info@grapevinesoftware.io.

‍Data Breach Notification Procedure: In the unlikely event of a data breach compromising your personal information, we will notify you and relevant authorities in accordance with legal requirements and industry best practices.